Shipping & Returns

• If your're planning on making a bulk order, please call us at: 469-714-1828 or email us: support@jrfamilyshop.com before you place your order, so that we can take care of you fruther.
• Once your order is placed, your product will ship within 1-2 days. We normally ship on the same day, if you order by 3:00 PM Central. 
• Tracking number will be prodvided. 
• You will receive your product within 2-3 Business Days.

How do I return?

• Send us an email at: support@jrfamilyshop.com with your ORDER number using the same email you signed up with. 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

• They must be in original condition & In the original packaging

Are there any charges for return?

• Original shipping charges are non-refundable.
• You are responsible for the charges of the return shipping

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 2-4 working days.